PRODUCTS
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Network Management
Network Management
The ever-changing computer industry provides many challenges to the business community.
Network management is one of the largest. Getting and keeping qualified and capable
staff to maintain your network is difficult when the world is making incredible offers
to qualified individuals.
MicroAge Charlottetown can provide you with the skills you need. We have a team of
fully trained IT people ready to fulfill these requirements, 24 hours a day, seven
days a week, if required. We can also provide you with a half-day, full-day or periodic
service. We can monitor your network remotely and install and configure software that
will have your server notify us before it fails.
The result: your network is up, running smoothly, managed properly and monitored for
impending downtime.
Remote Management
Remote management software can monitor your server components 24 hours a day, 7 days a week.
The software will actually monitor all of the hardware components and is also
able to predict upcoming hardware failures in certain server components such as
hard disks as well as processors, RAM, Main Boards
etc.When a predictive failure is
recognized, our technical engineers are alerted and can move to the
proper course of action to be taken to rectify the issue. This software will
minimize your downtime as we will know that an actual component is about to fail
before it fails. We are then able to order the replacement part and schedule a
time to install the component at your convenience without disrupting your
office.
With our Remote Management
Monitoring, we are also able to remotely connect to the server or workstations
at your office to diagnose and or possibly complete service work orders without
having the need to travel to your location. This means quicker diagnosis of the
problem so our engineers can either schedule a call to fix the issue or resolve
the issue remotely.
With the Remote Management
Monitoring, MicroAge engineers will also monitor on a daily basis your tape
drive functionality, Anti Virus Monitoring as well as a weekly scan of the
server event logs.
Infrastructure Consulting
MicroAge's long-term success lies not in the buying and selling of goods, but in
helping customers manage their overall PC computing environment in a more efficient
and cost effective method. Leveraging our experiences, insights and skills is one
way MicroAge can help you achieve these goals.
Our consulting services are delivered in three phases:
Phase 1: Define the current services infrastructure
Phase 2: Define the optimized services infrastructure
Phase 3: Pre-implementation planning and needs analysis
Network Audit
Our network auditing service is designed to give you a broad understanding and
in-depth view of the state of your network, and give recommendations for
addressing problems and optimizing performance. These steps are necessary
to ensure security and reliability of your network as well as maintaining optimum
system health and avoiding downtime.
Four Key Elements:
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Data Collection |
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Data Analysis |
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Report Generation |
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Follow Up Consultation |
Technical Consulting
Our network specialists and consultants can help you make the right choices for your computing
environment. System Engineers can help you define your technical requirements,
assess the fit of new applications, and determine the products and technologies
that will best meet your business objectives. Working with your in-house staff,
we can help you achieve a smoother running, more problem free computing
environment that will serve your needs effectively and cost-efficiently for
years to come.
Life Cycle Asset Management
Managing technology assets is vital to both production and financial health
of a business. Therefore, MicroAge recognizes the need for knowledge and
control of the IT Infrastructure.
This awareness of company's assets are achieved through the following:
| Phase 1: |
Analysis. A high-level analysis of your current IT systems. |
| Phase 2: |
Proof of Concept. Working design for an asset management infrastructure. |
| Phase 3: |
Integration. Implementation of the work design into your enterprise. |
| Phase 4: |
Maintenance. Manage the solution to ensure return on investment. |
Call us today and put our experience to work for you.
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On-Demand Hosting